The gap most firms have is between somebody deciding to contact you and that turning into anything. An email arrives, it gets read on a phone, and a week later nobody is sure whether it was answered.

Put a form on your own website. What people send lands in your Leads inbox — nobody becomes a client until you decide they are.

Turning it on

1. Open Lead settings and find Website lead form.
2. Switch it on. It reads Form is live when it is.
3. Write the Heading and Sub-heading people will see — Get in touch with us and Tell us what you need. are the starting points.
4. Choose what the form asks for.

You get a Direct link straight away. That is a complete, working page you can put in an email signature, a Google Business profile or a social bio without touching your website at all.

Putting it inside your own site

Or put the form inside your website gives you a snippet — Paste this into your website — that renders the form on one of your own pages. There is a fallback for platforms that will not take a script: If your website won't take the code above.

Where an enquiry lands, and who it belongs to

An enquiry becomes a lead on your board, marked From your website so you can tell it apart from Added by hand. Who owns it is your choice in settings: it can go to one named person every time — Every enquiry from this form goes to {name}, however it arrives. — or arrive unassigned, where They show as “Nobody yet” on your Leads board, and anyone in your firm can take one.

If you start getting spam

New link issues a fresh address and kills the old one. Use this if your form is getting spam. Your old link, and any code you have already pasted, will stop working — so if you have embedded it, you have to paste the new snippet on your site afterwards.